Extreme Motors

Privacy and Policy

PRIVACY POLICY FOR EXTREMEMOTORS

1. Introduction

Welcome to ExtremeMotors (“we,” “us,” or “our”). We are a leading manufacturer of E-rickshaws and E-loaders based in Kanpur, committed to sustainable transportation solutions.

Your privacy is important to us. This Privacy Policy explains how ExtremeMotors collects, uses, discloses, and safeguards your information when you visit our website [www.extrememotors.in], interact with us directly, or respond to our advertisements for products or dealership opportunities on platforms like Facebook and Instagram.

By accessing our website or submitting your information to us, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). The types of information we collect depend on how you interact with us.

A. Information You Provide to Us Directly

  • Contact Information: When you fill out a “Contact Us” form, request a quote for an e-rickshaw or e-loader, or download a brochure, we may collect your name, email address, phone number, and city/state.
  • Dealership Inquiry Data: If you apply to become an ExtremeMotors dealer through our website or via lead forms on social media, we collect more detailed business information. This may include your business name, current business activities, proposed dealership location, financial capabilities, and GST/tax identification numbers.
  • Communications: Records and copies of your correspondence (including email addresses) if you contact us for support or sales inquiries.

B. Information Collected Automatically (Website Usage)

When you navigate our website, we may use automatic data collection technologies like cookies to gather certain information about your equipment, browsing actions, and patterns, including:

  • Usage Details: Details of your visits to our website, including traffic data, location data, logs, and the resources that you access and use.
  • Device Information: Information about your computer or mobile device and internet connection, including your IP address, operating system, and browser type.

C. Information from Third Parties (Social Media & Advertising)

  • Social Media Lead Forms: We run advertising campaigns on platforms owned by Meta (Facebook and Instagram), targeting potential dealers and customers. If you submit your information through a Facebook or Instagram “Lead Ad” form (e.g., a “Sign Up” or “Get Quote” button on an ad), that platform shares the information you entered with us.
  • Advertising Pixels: We may use pixels (like the Meta Pixel) on our website. This allows us to track the effectiveness of our social media ads by understanding the actions people take on our website after seeing our ad on Facebook or Instagram.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Provide Services: To fulfill your requests for information, brochures, technical specifications, or price quotes regarding our vehicles.
  • Dealership Processing: To evaluate your application and contact you regarding potential dealership partnerships across India.
  • Customer Support: To respond to your inquiries, fulfill your requests, and resolve technical issues with our products.
  • Marketing and Advertising:
    • To send you promotional emails, newsletters, and updates about ExtremeMotors products (you may opt out of these at any time).
    • To deliver relevant advertising to you on social media platforms and to measure the effectiveness of those advertising campaigns.
  • Website Improvement: To analyze how our website is used and improve its functionality and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes in India.

4. Cookies and Tracking Technologies

Our website uses “cookies” to enhance the user experience. A cookie is a small text file placed on your hard drive by a web page server. We use essential cookies for site functionality, analytics cookies (like Google Analytics) to understand site traffic, and advertising cookies (like the Meta Pixel) to track ad performance. You can usually modify your browser setting to decline cookies if you prefer.

5. How We Share Your Information

We do not sell, trade, or rent your Personal Information to others for their independent marketing purposes. We may share your information with:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting partners, email marketing services, CRM systems), so long as those parties agree to keep this information confidential.
  • Advertising Partners : We share data with platforms like Facebook and Instagram to create custom audiences for advertising and to track the performance of our ads.
  • Legal Requirements: We may disclose your information if required to do so by Indian law or in the good-faith belief that such action is necessary to comply with legal requirements or protect the rights, property, or safety of ExtremeMotors, our customers, or the public.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission of data over the internet is guaranteed to be completely secure.

7. Your Privacy Rights and Choices

  • Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you may opt-out by following the “unsubscribe” link at the bottom of our emails or by contacting us directly.
  • Access and Correction: You may contact us at the address below to request access to, correct, or delete any personal information that you have provided to us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites.

9. Changes to This Privacy Policy

ExtremeMotors reserves the right to update or change our Privacy Policy at any time. We will post any changes on this page and update the “Last Updated” date at the top of this policy.

10. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Kanpur, Uttar Pradesh.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with ExtremeMotors, please contact us at:

ExtremeMotors 11-E Gopal nagar, Yashoda nagar, Kanpur, U.P (208011) India

Email: contact@extrememotors.in Phone: +91-9455837392